7-YEAR ENHANCED PROTECTION PLAN

The Caldwell Advantage 7-Year Enhanced Protection Plan ensures that you have many years of faithful service out of your machine.  Every customer that purchases a new mower from us gets the opportunity to participate in this incredible program!  

Program highlights:    

  • Get the absolute lowest price on the service work (your mower is going to need anyway)
  • 28-point annual maintenance performed
  • Get FREE pick-up and delivery of your mower
  • FREE enhanced coverage
  • FREE courtesy unit availability
  • and more!   

At the end of the mowing season we’ll send you a text message asking you to select a time for your mower to be picked up.  Then we’ll come and get your mower and bring it in to our service center to have the 28 point annual maintenance performed.  Once it’s done, we’ll text you again to set up the return delivery.  It’s hassle-free!

 You can repeat up to 7 times and keep the enhanced coverage for the full 7 years!  That’s the Caldwell Advantage! 

FAQ

Your mower will need annual maintenance.  We want that part to be as painless, convenient, and as inexpensive for you as possible.  You only pay for annual maintenance (at the predetermined fixed price) – there is no charge for the enhanced coverage.  Year 1- $249, Year 2- $259,  Year 3- $269, Year 4- $289,  Year 5- $309, Year 6- $329, Year 7- $349.    We’ve worked very hard to get the cost down as low as possible, and it’s still cheaper than getting your mower serviced anywhere else.  Plus you get FREE pickup & delivery!  The Caldwell Advantage Program cannot be combined with other offers or discounts.

It’s coverage of parts and labor costs for repairs due to manufacturer defect.  If your mower has a mid-season breakdown, even the transportation is included for free!    

This program does not cover repairs or transportation fees due to misuse, abuse, or wear items, including but not limited to: blades, belts, batteries, tires, bad gas or user error.

This is a voluntary program – participation has no impact on manufacturer warranties.

The mower must be located within 17 miles from the intersection of Hwy A and I-55 (Festus, MO) and be accessible from the customer’s driveway to qualify for transportation at no charge. 

For residents located more than 17 miles from the intersection of Hwy A and I-55, transportation services are STILL available, with prorated mileage charges added (after the first 17 miles).   

If ever your mower would need mid-season work, rest assured that Caldwell will provide you with a loaner mower until your mower has been serviced.

The 7YEPP applies to zero turns, walk behinds (34” and larger), and stand-on mowers in residential, non-commercial applications only.  For commercial cutters, check out our Caldwell Advantage Commercial Program.

If more than 75 hours are logged on any machine in any given year, the benefits of this program are terminated.   This program is specifically design with our Residential customers in mind.  For a higher hour limit, check out our Caldwell Advantage Commercial Program.

If the Caldwell Advantage annual maintenance service has not been completed between October 1st and February 14th, the Caldwell Advantage Program will be terminated.  There are no provisions for reinstating the program once it has been terminated. 

Program services to be completed annually between October 1st and February 14th. 

We want you to be finished with your mower before we bring it in for service. Typically we’ll have your mower around 3 weeks.

No, there is no need to call us.  Everything (including scheduling) is done through convenient, automated texts.  Our pick-up/delivery is contact-free!

28-Point Mower Service Performed 

Program services to be completed annually between October 1st and February 14th. 

  • Complete diagnostics
  • Test ignition system
  • Check battery*
  • Clean battery terminals
  • Change engine oil
  • Replace oil filter (if applicable)
  • Change transmission fluid & filter(s) as necessary
  • Replace spark plug(s) as necessary
  • Replace fuel filter
  • Clean or replace air filter
  • Check gas cap vent & gasket
  • Check fuel system, flush if necessary
  • Sharpen & balance blades*
  • Check & adjust all belts*
  • Check & adjust tensioner pulleys
  • Check & adjust tire pressure
  • Check deck for level, adjust if necessary
  • Check/adjust/lubricate cables
  • Lubricate all pivot points
  • Grease fittings
  • Check & adjust brakes
  • Check & adjust tracking
  • Check & adjust engine RPMs
  • Inspect & test all safety features
  • Clean cooling system
  • Clean underside of deck
  • Power wash unit
  • Test overall operation of unit

    * additional charge if replacement is necessary. 

7YEPP – SERVICES PERFORMED

Program services to be completed annually between October 1st and February 14th.

28-Point Mower Service

  • Complete diagnostics
  • Test ignition system
  • Check battery*
  • Clean battery terminals
  • Change engine oil
  • Replace oil filter (if applicable)
  • Change transmission fluid & filter(s) as necessary
  • Replace spark plug(s) as necessary
  • Replace fuel filter
  • Clean or replace air filter
  • Check gas cap vent & gasket
  • Check fuel system, flush if necessary
  • Sharpen & balance blades*
  • Check & adjust all belts*
  • Check & adjust tensioner pulleys
  • Check & adjust tire pressure
  • Check deck for level, adjust if necessary
  • Check/adjust/lubricate cables
  • Lubricate all pivot points
  • Grease fittings
  • Check & adjust brakes
  • Check & adjust tracking
  • Check & adjust engine RPMs
  • Inspect & test all safety features
  • Clean cooling system
  • Clean underside of deck
  • Power wash unit
  • Test overall operation of unit
    * additional charge if replacement is necessary.