Only $34.99 per month!

It’s coverage of parts and labor costs for repairs due to manufacturer defects.
If your mower has a mid-season breakdown, even transportation is included at no charge, when within the program limits.

All service is performed by factory-trained technicians.   Scroll down on this page to see the complete list of service items.

It does not cover repairs or fees due to misuse, abuse, or wear items — including but not limited to: blades, belts, batteries, tires, bad gas, normal wear items, or user error.
Transmission coverage is not included unless the $7.99/month transmission service is chosen at the time of enrollment.

No — this is a voluntary program. Participation has no impact on manufacturer warranties.

Free pickup/delivery applies if your mower is within 40 miles of the intersection of Hwy A and I-55 (Festus, MO) and accessible from your driveway at no charge.

Yes — Caldwell can still pick up and deliver your mower. A prorated mileage fee of $0.75 per mile, per month applies beyond the first 40 miles.

If your mower needs mid-season work, Caldwell will provide a loaner mower until your mower is serviced.

Yes — it also applies to riding lawn tractors, walk-behinds (34″ and larger) and stand-on mowers in residential/non-commercial applications.

Yes — if more than 60 hours are logged on any machine in a given year, enhanced coverage eligibility is forfeited, and the customer may be transitioned to maintenance-only options.

Yes — non-serviceable transmissions are covered.

Transmission services can be included and covered under enhanced coverage if the additional $7.99/month transmission service is chosen at the time of enrollment. The first transmission service is performed in year 2; future services are based on manufacturer recommended intervals.

Yes — if the required annual maintenance service is not completed within the service window through Caldwell’s service department, your enrollment will be downgraded to the Caldwell Advantage Core plan, which does not include any enhanced coverage. There is no provision for reinstatement into the Complete plan once an annual maintenance has been missed.

Yes — most customers are scheduled for service between October 1 and February 14. Summer schedules are between July 1 and August 30.

Typically about three weeks.

No — scheduling is done through automated text messages and pick-up/delivery is contact-free.

No — enrollment must occur at the time of mower purchase.

Yes – you can cancel at any time by submitting a cancellation request form online.
• If you cancel before the first annual service is completed, monthly payments stop immediately.
• If you cancel after annual service has been performed, payments will continue until a total of 12 monthly payments have been made.

The residential program is for residential use only. Commercial customers should inquire about the Caldwell Advantage Commercial VIP Program.